Last updated: May 13, 2019.
This website (the "Site") and RoHo line is owned and operated by Best Foot Forward, LLC. By viewing or using the Site, you agree to these Terms and Conditions, and those promulgated by Best Foot Forward, LLC from time to time. Best Foot Forward, LLC reserves the right to amend, change or modify these Terms and Conditions at any time, with or without notice to you. By using the Site after RoHo posts any such changes, you hereby agree to such modified terms. If you do not agree to any of these Terms or Conditions or any changes made by Best Foot Forward, LLC hereafter, you may simply exit the Site. If you would like any further information or clarification of these terms and conditions please contact RoHo at info@RoHoGoods.com.
- License & Access
Subject to your compliance with these Terms & Conditions and any Service Terms, your use of the Site is pursuant to a single-copy revocable license granted to you. All other rights, including all rights of ownership, are reserved by RoHo. This license does not include any resale or commercial use of RoHo or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site and its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by RoHo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of RoHo without express written consent. You may not use any meta tags or any other "hidden text" utilizing RoHo's name or trademarks without the express written consent of RoHo. You may only use the Site as permitted by law. The licenses granted by RoHo terminate if you do not comply with these Terms & Conditions or any Service Terms.
- Content Disclaimer
The content that appears on the Site is for informational purposes only. RoHo does its best to ensure that the information posted on the Site (including product models and availability, dealer locations, etc.) is timely and accurate; however, errors do appear from time to time. RoHo is not responsible for, and does not guarantee the performance of, goods and services provided by any third party to whose website it links. RoHo may from time to time place a button or link to the website of another individual or company. Any links on the Site are designed for convenience only, and do not constitute an endorsement by RoHo of that site, its owner or host or the products or services offered or listed on such site.
RoHo has the right to refuse any orders affected by any typographical errors that result in incorrect pricing or false information being posted on the website.
- Product Disclaimer
RoHo attempts to display all of its products and colors as accurately as possible. All fits, styles and colors are represented as best as they can be. Due to the differences in computer and mobile monitors, RoHo cannot guarantee that the colors represented or shown on the website exactly matches the actual product. Most materials are handmade, therefore they may come with minor flaws or variations in natural materials like leather. Please take this into consideration prior to purchasing.
Although RoHo makes every effort to keep sufficient stock of items listed on the Site, occasionally RoHo sells out of certain products and sizes. If RoHo is out of stock on an item you have ordered, the Customer Service Team will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.
- Electronic Communications
When you send e-mails other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this Site, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
- Your Account
- Reviews, Comments, Communications & Other Content
You may post reviews and comments on the Site so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. RoHo reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant RoHo a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant RoHo the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify RoHo for all claims resulting from content you supply. RoHo has the right but not the obligation to monitor and edit or remove any activity or content. RoHo takes no responsibility and assumes no liability for any content posted by you or any third party.
- Returns, Refunds & Title
RoHo does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, RoHo does not take title to the refunded item. For more information about our returns and refunds, please see our Exchanges & Returns.
- Warranties Disclaimer & Limitations of Liability
RoHo and all information, content, materials, and products made available to you through the Site are provided by RoHo on an “as is” and “as available” basis, unless otherwise specified in writing. RoHo makes no representations or warranties of any kind, express or implied, as to the operation of RoHo products made available to you through the Site, unless otherwise specified in writing. You expressly agree that your use of the Site is at your sole risk.
To the full extent permissible by law, RoHo disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. RoHo does not warrant that the information, content, materials and products made available through the Site or electronic communications sent from RoHo are free of viruses or other harmful components. To the full extent permissible by law, RoHo will not be liable for any damages of any kind arising from the use of the Site or from any information, content, materials, products or other services made available to you including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
- Copyright Complaints
RoHo respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email reporting@RoHoGoods.com.
- Applicable Law
By using the Site, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and RoHo.
- Site Policies, Modification & Severability
- Our Address & Contact
Our address is:
3905 State St. 7-135
Santa Barbara, CA 93105
If you have any questions about our policies, please contact info@RoHoGoods.com.